The Intelligent Commerce Platform

From checkout to doorstep.

Carriyo unifies order management, fulfillment, shipping orchestration, customer experience, and returns in one system - so your operations team, your business rules, and your AI agents all work from one source of truth.

Trusted by 100+ brands managing $5B+ in goods across 27 countries

SephoraChanelLouis VuittonDiorYves Saint LaurentVictoria's SecretSwarovskiDKNYFoot LockerKenzoMax MaraGuessFilaBootsEccoBath & Body WorksPenhaligon'sPottery BarnLevel ShoesMarinaSephoraChanelLouis VuittonDiorYves Saint LaurentVictoria's SecretSwarovskiDKNYFoot LockerKenzoMax MaraGuessFilaBootsEccoBath & Body WorksPenhaligon'sPottery BarnLevel ShoesMarina
YOUR WAY. RULES. OR AI.

Three modes of operation.

Every capability in Carriyo —from order management to fulfillment to shipping to returns —can be operated three ways. Start with your team in full control. Automate with business rules as you scale. Let AI agents handle the rest.

Human Operators

Full dashboard control. Your team manages orders, allocates inventory, coordinates fulfillment, assigns carriers, processes returns, and monitors everything in real time. See everything, decide everything.

Automated Rules

Configure once, automate forever. Business rules auto-allocate orders, route fulfillment, assign carriers, generate labels, approve returns, and trigger notifications across the entire post-checkout lifecycle.

AI Agents

NEW

Connect AI agents via our MCP Server. Agents manage orders, orchestrate fulfillment, book shipments, handle returns, and optimize operations autonomously - with full audit trails and human-in-the-loop guardrails.

ONE PLATFORM. CHECKOUT TO DOORSTEP.

The complete post-checkout platform.

Carriyo is not a shipping tool with add-ons. It is a single platform that covers the entire post-checkout order lifecycle —and no one else does all of it.

Distributed Order Management

Real-time inventory visibility across warehouses, stores, and partner locations. Intelligent order allocation with customizable rules that consider proximity, cost, and delivery speed.

Learn more

Fulfillment

NEW

Pick, pack, and prepare from warehouses, stores, or partner locations. Purpose-built Fulfillment App with support for delivery, click-and-collect, and PUDO scenarios.

Learn more

Multi-Carrier Shipping

200+ carriers. Automated routing. Global coverage across 220 countries. Label generation, tracking, and carrier performance optimization with zero manual intervention.

Learn more

Post-Purchase Experience

Your brand, at every touchpoint. Branded tracking pages, WhatsApp/SMS/email notifications, CSAT feedback loops, and delivery experiences that turn logistics into loyalty.

Learn more

Returns Management

Branded self-service returns portal, automated approval workflows, reverse carrier assignment, and return fraud detection. The complete reverse logistics workflow.

Learn more

Analytics & Insights

Real-time dashboards, carrier performance benchmarking, SLA management, exception alerts, and AI-powered insights that predict issues before they occur.

Learn more

AI & MCP Server

NEW

The first post-checkout platform with a native MCP Server. AI agents manage orders, orchestrate fulfillment, book shipments, handle returns, and optimize operations - through open protocols.

Learn more
Unified Intelligence Layer
Shared Data · Shared Rules · Shared AIAll capabilities run on one system, one data model, one engine
REPLACE YOUR STACK

Stop integrating. Start operating.

Your order management platform doesn't know which carrier is fastest today. Your shipping platform doesn't know which warehouse has stock. Your tracking tool doesn't know the order was split across two locations. Your returns portal doesn't know the customer's original delivery experience was poor. Carriyo knows all of it — because it is all one system.

Your OMS doesn't know which carrier is fastest today

Allocation decisions are made blind to real-time shipping data

Your shipping platform doesn't know which warehouse has stock

Carrier selection happens without inventory context

Your tracking tool doesn't know the order was split

Customers see fragmented updates across fulfillment locations

Your returns portal doesn't know the delivery was poor

Return decisions happen without forward-journey context

Allocation factors in real-time carrier performance

The system knows where inventory is and which carrier delivers fastest

Shipping execution has full order and inventory context

Carrier selection optimizes for cost, speed, and stock location together

Customers see the full journey, even across split orders

One branded experience from confirmation to every doorstep

Returns have full forward-journey context

The system knows the original delivery experience when handling the return

BUILT FOR AGENTS. READY FOR WHAT IS NEXT.

AI-native infrastructure.

Carriyo is the first post-checkout platform with a native MCP Server, enabling AI agents to manage orders, allocate inventory, orchestrate fulfillment, book shipments, handle returns, and optimize the entire post-checkout workflow autonomously. This is not a chatbot or an add-on — it is native access to the full platform through open protocols.

AI Agent

Claude, GPT, custom

MCP Protocol

Carriyo MCP Server

Tools & resources

Carriyo Platform

Orders, fulfillment, shipments, returns

100+ Carriers

Global network

RESULTS THAT SPEAK

The numbers behind the platform.

0%

Reduction in manual operations work

0%

Reduction in customer service calls

0%

Increase in customer retention

0%

Reduction in IT integration costs

Sephora branded tracking page
CASE STUDY

How Sephora reduced service calls by 30% and increased retention by 75%.

“Carriyo gives us complete visibility and control over our delivery experience.”

— Head of eCommerce Operations, Sephora Middle East

30%

Call reduction

75%

Retention increase

5

Fulfillment centers

Read Full Case Study
SECURITY. RESILIENCE. COMPLIANCE.

Enterprise ready. Battle tested.

Carriyo is built for businesses that cannot afford downtime, data loss, or compliance gaps. Our platform runs on a resilient, globally distributed architecture with zero unplanned downtime in six years — processing billions of dollars in shipments for some of the world's most demanding brands.

ISO 27001

Certified

99.99%

Uptime SLA

$5B+

In goods shipped

Global DR

Disaster recovery

Multi-region infrastructure

Deployed across multiple availability zones with automatic failover. Your operations keep running even when entire regions go down.

End-to-end encryption

Data encrypted at rest and in transit. Role-based access controls, audit logging, and SOC 2-aligned security practices throughout.

Elastic scalability

Auto-scaling architecture handles peak season surges without manual intervention. From Black Friday to Ramadan — your platform scales with demand.

Ready to own the post-checkout experience?

From checkout to doorstep — one platform for orders, fulfillment, shipping, customer experiences, and returns. See Carriyo in action.