Customer Engagement
Supercharge your post-purchase customer experience.
Offer a branded experience from checkout to delivery that builds up customer loyalty.
Trusted by fast-moving enterprises and startups
100+
out-of-the-box delivery services for your business including Same Day, Next Day, Express and Cross-border delivery.
Branded Tracking Experience
Build your own tracking page for customers to track their orders with you instead of using your delivery partner portal.
Upsell and engage your customers in the tracking experience with customized design and content.
Integrate Chat Solutions
Enable customers to chat with your brand when they track their orders and avoid disruption to your operations with live status updates for each shipment.
Integrate your favorite chat solution seamlessly. Carriyo works with Gorgias, Zendesk, Intercom, Tawk.to and many more.
Branded Notifications
Replace or complement your delivery partner’s notifications with branded messaging.
Send triggered notifications to your customers to keep them informed of delivery events.
Customize your communication content and deliver messages in multiple languages and through different channels including SMS, email and Whatsapp with a personalized touch.
Customer Feedback Loop
Let your customers tell you about their experience and identify both your strengths and weaknesses.
Customers can submit their feedback at anytime along the post-purchase journey. Get to know about customer problems as they happen and not after they happen.
Branded Returns Portal
Build a branded returns portal for customers to submit return requests.
Customize questions to capture product condition information and deliver instructions on how to produce a return or exchange to your customers.
Enforce your returns policy automatically and reduce returns.
100%
of our customers get a full return on
investment within the first year
of operation
Automate shipping operations and elevate post-purchase customer experience
We're trusted by
